Afrihost: Client Support Consultant - Entry level Job 2022

 ABOUT

Afrihost: Client Support Consultant - Entry level Job

Company : Afrihost

Location : Rivonia, Sandton, South Africa


Job Description

We're looking for some great people to help us deliver phenomenal and out of this world support to all of our clients via our various help channels, including our email ticketing system and over the telephone.


CLOSING DATE

Applications for (Afrihost: Client Support Consultant - Entry level Job) must be submitted before the closing date on not explained


Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


REGISTRATION INSTRUCTIONS

How To Apply: (Afrihost: Client Support Consultant - Entry level Job


It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.


ELIGIBILITY CRITERIA

Skill & Knowledge Requirements

  • Enthusiasm and dedication
  • Great communication skills
  • Experience in IT support
  • Experience in Client Services
  • Work well in a team
  • Committed to Client Service Excellence
  • Must be in the Gauteng area
  • Technical experience with the following would be a plus: ADSL, 3G and LTE, Fibre, Email

 

Responsibilities:

  • Assist clients with General Information on Afrihost Products
  • Assist with client signups through the Afrihost website
  • Device Configuration
  • - Configure Routers, Mobile Devices and other devices sold by Afrihost
  • Assist clients with Afrihost Service Provisioning
  • - Keeping Clients Updated on Order Progress
  • Fault Finding
  • - Troubleshooting all Afrihost Services, including ADSL, Fibre, Mobile Data, Hosting, Email
  • Fault Logging



You are welcome to submit possible applications. Remember, you really must first apply the requirements (Afrihost: Client Support Consultant - Entry level Job). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.


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