Gauteng Department of Health: Entry level Client Information Clerk 2022
ABOUT
Gauteng Department of Health: Entry level Client Information Clerk 2022
Company : Gauteng Department of Health
Location: Johannesburg, South Africa
Gauteng Department of Health: Entry level Client Information Clerk
The Gauteng Department of Health invites unemployed youth to apply for the following Government entry level positions.
Position: Client Information Clerk
Job level: Grade 12 / Junior / Entry level SA Government Jobs
Salary: R176 310 per annum, (plus benefit
Ref No: CHBAH 535
Centre: Johannesburg, Gauteng
CLOSING DATE
Applications for (Gauteng Department of Health: Entry level Client Information Clerk 2022) must be submitted before the closing date on 31 January 2022
Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.
REGISTRATION INSTRUCTIONS
How To Apply:
Applications must be submitted with a Z83 form (Download Here) and must be accompanied by recently updated CV; certified copies of qualifications (including matric) and certified copy of ID (certification must be within 3 months). Please indicate the reference number and position you are applying for on your application form.
Reference Number: CHBAH 535
Applications can be posted to:
The Director: Human Resource, Chris Hani Baragwanath Academic Hospital,
Private Bag X01,
Pimville,
1808.
or
Hand delivered to: The Director: Human Resource, Chris Hani Baragwanath Academic Hospital between 8am and 3pm at Ground Floor, Main Admin Building
No faxed or emailed applications will be considered
It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.
ELIGIBILITY CRITERIA
Requirements / Qualifications:
- Minimum requirement Grade 12 with no experience.
Responsibilities:
- The successful candidate will be responsible for receive incoming telephone calls, determines purpose of calls, and log calls to the system and assign to appropriate personnel or department.
- Answers questions about organization and provide callers with address, directions, and other information.
- Perform other administration duties as required by management.
- Provide first line desktop support to end-users.
- Ensure that Call Centre services are running effectively and efficiently.
- Liaise with customers and stakeholders.
- Candidate should willing to work shifts.
- Maintain good customer relations.
- Write and submit timely reports on performance, targets and customer queries.
- Maintain records of the conversations with the customer and analyze the data.
- Handle Call Centre equipment appropriately and using the equipment according to specifications and monitor utilization.
- Comply with the performance management and development system
Competencies:
- The prospective appointee should have good communication skills and telephone etiquette, team player and good report writing skill.
- Have ability to work independently under pressure and adhere to deadlines.
- Sound interpersonal relationship, ability to multitask, mentorship, planning, organizing and problem-solving skills.
- Ability to act with tact and discretion.
- Candidate must be professional in handling customers on the telephone must be Computer literacy (Ms. Office Package).
- Experience in a Call Centre environment will be an added advantage.
- Knowledge and application of Batho Pele Principles.
You are welcome to submit possible applications. Remember, you really must first apply the requirements (Gauteng Department of Health: Entry level Client Information Clerk 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.