1-Grid: Customer Support Agent (Technical) 2022: Available Opportunity for Grade 12 Candidates


1-Grid: Customer Support Agent (Technical)

Company : 1-Grid

Location: Cape Town, South Africa

1-Grid: Customer Support Agent (Technical)

We are looking for self-motivated, energetic and innovative Support Agent (Technical). This position is based at our Cape Town offices.

Duties and Responsibilities:

  • Providing technical support to customers via live chat, tickets or by telephone
  • Register, transfer and update domains
  • Understanding of DNS and should have been exposed to tools such as tracert, ping, telnet and WHOIS
  • Understanding of the email sending/receiving processes and able to comprehend the routing of email, MX records and firewalls
  • A basic understanding of CMS', firewalls and databases


Applications for (1-Grid: Customer Support Agent (Technical) 2022: Available Opportunity for Grade 12 Candidates) must be submitted before the closing date on Not Specified

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


How To Apply: (1-Grid: Customer Support Agent (Technical)) 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

1-Grid: Customer Support Agent (Technical) reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.



  • Grade 12 / Matric certification
  • Experience in customer support
  • Previous experience in web hosting or server administration (advantageous)
  • Proficiency in English and good phone etiquette

Key Competencies

  • Customer focused and brand awareness
  • Good communication skills
  • Self-motivated and self-disciplined
  • Ability to work independently and within a team
  • Time management skills
  • Attention to detail
  • Deadline & target driven


  • We look after your well-being and encourage a healthy lifestyle
  • We pay 100% of your medical aid (Discovery & Vitality)
  • We think of your future: Retirement Annuity — up to 5% co-contribution of your monthly salary

You are welcome to submit possible applications. Remember, you really must first apply the requirements (1-Grid: Customer Support Agent (Technical)). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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