Alexander Forbes Job Vacancies as Receptionist 2022: Available Opportunity for Grade 12 Holders
ABOUT
Recruiter: Alexander Forbes Group
AA/EE: Not Applicable
Contract: Permanent
Location: Sandton
Available: ASAP
Category: Banking / Finance And Investment
Offer: Market Related
Introduction...
Job Specification...
Careers - Receptionist
Key performance areas
- Deliver exceptional customer services
- Maintain a positive attitude that is welcoming to clients and visitors
- Greet all clients and visitors with a sincere smile and treat each client as our valued guest.
- Always acknowledge the presence of a client, show the person that you are aware of their presence
- Engage clients professionally, using correct business language
- Manage telephone calls professionally, efficiently and with good communication skills.
- Build a rapport, by accurate use of voice, tone, pitch, body language/gestures (facial expression)
- Attend to customer complaints and concerns immediately, and facilitate satisfactory resolution
- Provide timely referral to staff or business centre for appointments or other assistance.
- Exercise courteous mannerism
- Appropriate greeting and closing/ending exercised.
- Acting as a chaperone for clients as and when required.
- Answering incoming telephone calls, determining purpose of call and forwarding caller to appropriate employee or department
Data Integrity
- All clients visiting AF to be recorded accurately on the visitor management system or via the in-house input forms.
Treating Customer Fairly and SERVE
- By identifying and pursuing new opportunities aligned to TCF and maintain good client relationships.
- Act as a brand ambassador by modelling Alexander Forbes values in every interaction with clients, colleagues, service providers and the general public.
General Appearance
- Excellent presence and uniform in line with established standards
- Maintain presentation of reception area and facilities
- Ensure information is up-to-date
- Maintain a clean and tidy reception
- Maintain a clean desk/area policy
Team work
- Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
- Work effectively within the business services team
- Treat colleagues with integrity, respect and empathy
- Support team objectives and decisions
- Must internally maintain excellent communication with colleagues in front line team to assist in ensuring the smooth operation of services
- Share knowledge and skills with other members of the team
- Meet attendance and adherence requirements
Personal Development
- Take ownerships of own career development by creating and maintaining a personal development plan. Identify areas of development and initiate involvement to expand skills and knowledge to improve competence.
- Attendance and active participation in professional development, training and coaching sessions as required.
- Respond openly to feedback and apply knowledge of procedures, policies and protocols to meet business objectives.
- Contributing to the positive cohesive workplace environment demonstrating respect for advice and feedback by fellow operators
CLOSING DATE
Applications for (Alexander Forbes Job Vacancies as Receptionist 2022: Available Opportunity for Grade 12 Holders) must be submitted before the closing date on 16 March 2022
Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.
REGISTRATION INSTRUCTIONS
How To Apply: (Alexander Forbes Job Vacancies as Receptionist 2022: Available Opportunity for Grade 12 Holders)
It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.
ELIGIBILITY CRITERIA
Minimum Requirements...
Careers - Receptionist
- Grade 12
- A relevant receptionist qualification will be an added advantage
- 2 – 5 years' experience working as a corporate receptionist within the service industry.
You are welcome to submit possible applications. Remember, you really must first apply the requirements (Job Vacancies at Alexander Forbes Receptionist 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided below if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.