Dis-Chem: Clinic Receptionist 2022: Available Opportunity for Grade 12 / Matric Candidates

 ABOUT

Job Details

Division: CB Division

Minimum experience: Entry Level

Company primary industry: FMCG

Job functional area: Other

Job Description

Dis-Chem Pharmacies’ in Midlands Mall has an opportunity available for a Clinic Receptionist to join the team. The main purpose of this role will be to attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the clinic and support the delivery of quality patient care.

Job Description:

  • Register patients according to established standards.
  • Assists patients in completing necessary medical forms including medical insurances.
  • Monitor and maintain the clinical equipment, stationery and medication required.
  • Inform patients of clinic procedures and manages patient’s records.
  • Open new patient files according to standard procedures.
  • Ensure patient information is correct.
  • Process medical aid payments.
  • Move patients through appoints as scheduled.
  • Obtain medical reports if required.
  • Ensure the reception area is clean and maintained to safeguard the patient’s privacy and confidentiality.
  • Answer all incoming calls within a reasonable time according to Dis-Chem standards.
  • Use proper telephone etiquette when speaking with patients over the phone.
  • Give relevant and accurate information to callers regarding their requests, questions or concerns.
  • Ensure to take down caller details on all calls that come through to the switchboard for the third time, and email the relevant staff.
  • Ensure you are taking the correct message from the callers – repeat the message to the caller for confirmation.
  • Take extra care when taking caller contact details – repeat the details to the caller for confirmation.
  • Ask the caller adequate question to ensure the correct message is transferred.
  • Ensure that messages or calls get transferred to the correct person at all times.
  • Assist walk-in guests in reaching staff for in regards to meetings and/ or deliveries.
  • Provide customers with area codes, work telephone numbers and other relevant information when requested.
  • Ensure customers, guest and callers receive relevant feedback, within good time, regarding queries.
  • Helps patients in distress by responding to emergencies.
  • Advice and assist patients regarding medical aid authorization procedures.
  • Follow up with patients regarding any feedback requested.


CLOSING DATE

Applications for (Dis-Chem: Clinic Receptionist 2022: Available Opportunity for Grade 12 / Matric Candidates) must be submitted before the closing date on 18 April 2022

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: (Dis-Chem: Clinic Receptionist 2022

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Dis-Chem: Clinic Receptionist 2022 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

ELIGIBILITY CRITERIA

Minimum Requirements:

Essential:

  • Grade 12 / Matric

Competencies

Essential:

  • Ability to work under pressure
  • Deadline driven
  • Follow and give oral and written instructions

Advantageous:

  • N/A

Special conditions of employment:

  • South African citizen or valid work permit
  • Dedicated work station – Sit at desk most of the day
  • MIE, clear criminal and credit
  • Driver’s license and/or own reliable transport

Remuneration and benefits:

  • Market-related salary
  • Medical aid
  • Provident fund
  • Staff account

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Dis-Chem: Clinic Receptionist 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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