Momentum metropolitan: Sales Learnership 2022
ABOUT
Reference Number: MMH220308-18
Job Title: Sales Learner - West Rand
Position Type: Permanent
Role Family: Operations
Cluster: Metropolitan Retail
Remote Opportunity: None of the time
Location - Country: South Africa
Location - Province: Gauteng
Location - Town / City: West Rand
Introduction:
Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security.
Metropolitan operates in South Africa, but the brand is also present in 9 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.
Metropolitan provides financial wellness solutions that meet the needs of low income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance. www.metropolitan.co.za
Role Purpose:
To enhance the lifetime financial wellness of people, their families and their communities through empowerment and education. Accurately capture data in order to support the region and processing all the administrative tasks according to agreed standards and turnaround times
CLOSING DATE
Applications for (Momentum metropolitan: Sales Learnership 2022) must be submitted before the closing date on NOT Specified
Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.
REGISTRATION INSTRUCTIONS
How To Apply: (Momentum metropolitan: sales learnership)
It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.
Momentum metropolitan reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.
It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.
Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.
ELIGIBILITY CRITERIA
Requirements
- Grade 12 or an equivalent NQF4 qualification
- Must be unemployed, South African citizens aged between 18 and 35
- Interest in sales and customer service essential
- No criminal record
- Have honesty and integrity
- Previously disadvantaged candidates
- People with disability are encouraged to apply
- All CV’s must include matric certificate/ statement of results
Duties & Responsibilities
- Analyse situations carefully, understand the complexity and consequences before quickly taking action through clear, well thought out decisions
- Accurately identify problems and proactively solve them
- Identify entrepreneurial opportunities in every interaction
- Timeously complete all administrative and reporting duties related to the role
- Accurately capture and check new business documentation.
- Collate, compile and distribute documents to the required standards within defined time-frames
- Attend to all queries in a professional and friendly manner in order to provide an excellent client experience
- Screen and route all queries received to appropriate stakeholders
- Maintain the relevant office housekeeping standards
- Escalate faults/errors on applications to Line Manager
- Providing feedback on status of applications i.e. outstanding requirements and errors
- Provide updates on how many applications issued and processed
- Accurately capture client information on the relevant system
- Compile and check the relevant document to process payments and policy amendments within service agreement and authority levels.
- Ensuring client service level agreements are met and exceeded
- Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence
- Engage with client in a client centricity manner in order to improve client retention and repeat business activities.
- Resolve client queries and follow up to ensure queries are resolved timeously and effectively.
- Process the relevant policy transactions per client interaction
Competencies
- Eye for Detail with good planning and Time Management Skills
- Energetic and Self-Motivated and be entrepreneurial
- Numerical reasoning ability and analytical Skills (including numeracy)
- Selling behaviours and persuasiveness
- Fluent Verbal and Written Communication and Comprehension in English
- PC Literacy
- Fluency in English
- Be self- reliant and resilient
- Manage relationships well and able to be adaptable to clients’ needs
You are welcome to submit possible applications. Remember, you really must first apply the requirements (Momentum metropolitan: sales learnership). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.