WesBank Job Vacancies as Client Service Agent - IRC218845 2022: AValable Opportunity for Grade 12/Matric Qualification Holders
ABOUT
WesBank, a division of FirstRand Bank Limited, is a leading Vehicle and Asset Finance bank and part of one of the largest financial services groups in Africa. WesBank has over 40 years experience in asset finance. We focus on providing secured instalment finance to retail, public sector and corporate markets, as well as related services such as insurance, fleet management and full maintenance rental. WesBank is the partner of choice for over 60 leading international brands in fields such as automotive original equipment manufacturers (OEMs), insurance providers and oil companies. We are a global company with successful operations throughout Africa as well as the UK. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
at House of WesBank, Fairland, Johannesburg, Gauteng, South Africa in WB WesBank/TFS CSC
To ensure client retention by providing after-sales service for multiple channels and brands in a contact centre environment, in compliance with strict regulations.
CLOSING DATE
Applications for (WesBank Job Vacancies as Client Service Agent - IRC218845 2022: AValable Opportunity for Grade 12/Matric Qualification Holders) must be submitted before the closing date on 25 April 2022
Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.
REGISTRATION INSTRUCTIONS
How To Apply: (WesBank Job Vacancies as Client Service Agent - IRC218845 2022)
It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.
WesBank Job Vacancies as Client Service Agent - IRC218845 2022 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.
It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.
Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.
ELIGIBILITY CRITERIA
additional requirements
responsibilities
- Contribute to cost efficiencies through responsible utilisation of work related resources
- Contribute to teamwork and inclusivity within own team
- Identify and utilise opportunities to assess and improve own performance
- Uses technical know-how to identify, solve and escalate problems
- Handles the after-sales process for multiple channels and brands to ensure client retention
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Provides exceptional customer service when interacting with internal and external customers
- Delivers customer service through adherence to quality service standards
experience and qualifications
- Minimum Qualification - Grade Twelve / National Certificate
- Preferred Qualification - Grade Twelve / National Certificate
- Experience - Six to twelve months as a Junior Agent with demonstrable call center experience, system skills and sound product knowledge
You are welcome to submit possible applications. Remember, you really must first apply the requirements (WesBank Job Vacancies as Client Service Agent - IRC218845 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.