AON South Africa Jobs Vacancy as Client Service Advisor 2022: Available Opportunity for Grade 12 or equivalent Qualifications Holders


Reference Number: AON220614-2

Job Title: Client Service Advisor

Business Unit / Division: Aon Risk Solutions

AON South Africa Jobs Vacancy as Client Service Advisor 2022

Business Unit: Aon Retail

Department: Professional Risk

Job Type: Permanent

Location - Country: South Africa

Location - Province: Gauteng

Location - Town / City: Sandton

Job Summary:

Aon is currently recruiting a Client Service Advisor to join our Professional Risks team in Sandton. The role of the Client Service Advisor is to work closely with Client Manager/ Account Executive or Strategic Account Manager to retain and service existing and prospective clients.

This position complies the Company’s Employment Equity Policies.

Opportunities to develop your career with a global market leader

Excellent opportunity to work in a high performing & collaborative team

Flexible working environment & flexible on location

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Key Responsibilities

What the day will look like:

  • Responsible for being the primary point of contact for clients.
  • Contributes to and provides input into the entire client life-cycle, including renewals, endorsements and/or cancellations.
  • Works with New Business Development Executive to generate and co-ordinate internal new business leads to enable the cross-selling strategy.
  • Works with Client Manager or Strategic Account Manager to ensure high quality, efficient and compliant delivery of all client servicing administrative/transactional activities for the entire client life-cycle.
  • Provides clients with renewal notices and reminders.
  • Prepares renewal proposal forms, quotations, closing instructions, policy documentation and other requirements for clients and/or insurers.
  • Communicates with insurers on any discounts or referrals following requests from clients.
  • Manages and facilitates the cancellation process and creates the necessary documentation.
  • Fulfils the primary point of contact for clients providing services and resolving queries.
  • Assists in the day to day running of clients’ risk and insurance programmes, producing and checking documentation where required.
  • Liaises with the outsource supplier to pass on appropriate work and ensure standards are met (where outsource partner exists).
  • Contributes to all client planning meetings and attends and contributes to internal and external client meetings.
  • Responsible for credit control.

Our Colleague Experience:

  • From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.


Applications for (AON Jobs Vacancy as Client Service Advisor 2022: Available Opportunity for Grade 12 or equivalent Qualifications Holders) must be submitted before the closing date on 24 June 2022

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


How To Apply: (AON Jobs Vacancy as Client Service Advisor 2022) 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

AON Jobs Vacancy as Client Service Advisor 2022 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.


Minimum Requirements

Qualifications, Skills and experience that will lead to success


  • A minimum of Grade 12 or equivalent.
  • A Bachelor’s degree is preferable.
  • Must be registered as a representative with the FSCA in terms of the FAIS Act.
  • Must be registered as a licentiate with the IISA.


  • Excellent knowledge of policy wordings within the Professional Indemnity and Specialty environment
  • A comprehensive knowledge of the South African and international short-term insurance markets will be advantageous
  • An in-depth strategic knowledge of industry and business strategies and company goals will be advantageous
  • Computer literacy with advanced know-how in MS Word and Excel.

Skills and Attributes:

  • Advanced analytical, technical and problem-solving skills and abilities
  • Ability to communicate effectively
  • Good interpersonal and organizational skills
  • High work ethics and must have the ability to function effectively under pressure
  • Be dependable and respect confidentiality
  • Ability to work effectively in and with teams


  • Have a minimum of 2 - 5 years’ experience in a similar or related role

You are welcome to submit possible applications. Remember, you really must first apply the requirements (AON Jobs Vacancy as Client Service Advisor 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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