Capitec Bank Jobs Vcancy as Agent Client Care 2022: Available Opportunity for Grade 12 Qualifications Holders

 ABOUT

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

  • 1. To see what this job is about and complete a short assessment, please click here
  • 2.  Once you have completed the above finalize your application by clicking apply below 

Purpose Statement

To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.

To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.


CLOSING DATE

Applications for (Capitec Bank Jobs Vcancy as Agent Client Care 2022: Available Opportunity for Grade 12 Qualifications Holders) must be submitted before the closing date on NOT Specified

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: (Capitec Bank Jobs Vcancy as Agent Client Care 2022) 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Capitec Bank Jobs Vcancy as Agent Client Care 2022 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

ELIGIBILITY CRITERIA

Minimum:

  • 1 - 2 years inbound contact centre
  • Customer service experience

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • n/a

Knowledge

Minimum:

  • Call centre processes and procedures
  • Customer care and service protocol

Skills

  • Communications Skills
  • Problem solving skills
  • Telephonic / Call skills
  • Attention to Detail

Competencies

  • Achieving Personal Work Goals and Objectives
  • Delivering Results and Meeting Customer Expectations
  • Working with People

Conditions of Employment

  • Clear criminal and credit record
  • Willing to work regular shifts or weekends or rotational standbys
  • Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Capitec Bank Jobs Vcancy as Agent Client Care 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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