Avbob Jobs Vacancy as Senior Clerk 2022: Looking for Matric or Grade 12 Candidats


Salary: Market Related

Job Type: Permanent

Sectors: Admin Insurance

Reference: 113SNCL03

Employment Equity Position


Vacancy Details

Employer: AVBOB Mutual Assurance Society

The above-mentioned position exists within the Complaints Department.


  • Investigating and resolution of complaints within AVBOB’s complaints resolution procedure
  • -Investigate the complaint within AVBOB’s complaints resolution procedure, in relation to transactions, claims, policy benefits and administration on a policy.
  • -Investigate and make determinations/ recommendations with complaints received from the relevant Ombudsman.
  • -Keeping accurate record of the complaint investigation
  • -Handling of enquiries relating to complaints
  • -Compiling reports and statistics
  • -Liaise with different stakeholders to resolve the complaint
  • -Administration and completion of remedial action relating to the complaint
  • -Refer the query to the relevant Head of Department
  • -Ensure that query information is obtained, compiled and presented to Heads of department before due date

Required Skills

  • conflict management
  • decision making
  • time management
  • effective planning


Applications for (Avbob Jobs Vacancy as Senior Clerk 2022: Looking for Matric or Grade 12 Candidats) must be submitted before the closing date on 07 July 2022

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


How To Apply: (Avbob Jobs Vacancy as Senior Clerk 2022) 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Avbob Jobs Vacancy as Senior Clerk 2022 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.


Candidate Requirements


  • -Grade 12/ Matric
  • -Sound knowledge of Insurance experience will be an advantage


  • -2 - 3 years’ extensive insurance experience
  • -2 – 3 years’ investigation experience will be an advantage
  • -Sound Knowledge of TCF /FSCA and other legislative requirements
  • -Computer literacy (Excel, Word and E-mail)
  • - Knowledge of FAIS Legislation/ Long term insurance principles
  • -Business Communication Skills (verbal and in written)
  • -Client service oriented
  • -Ability to pay attention to detail
  • -Ability to fit in and function in a team
  • -Ability to work independently and show initiative
  • -Ability to work under pressure and still be effective
  • -Effective planning and time management skill
  • -Decision making and conflict management skills
  • -Ability to evaluate every case / situation according to merit
  • -Self-Motivated

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Avbob Jobs Vacancy as Senior Clerk 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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