Ellahi Consulting: Call Centre Agent Customer Care 2022: Entry level Jobs


Job Details

Department: Billing

Minimum experience: Entry Level

Company primary industry: Customer Services

Job functional area: Customer Service

Contract term: Ongoing fixed term

Salary: R80 000 - R87 000 per annum

Job Description

Call Centre - Billing Customer Services Agents (night & day shifts) Bryanston - Office Based

R34 to R38 per hour – shift allowance R500

PERFORMANCE INCENTIVE- There is a pay for performance incentive that gives agents an opportunity to earn R500 per week based on achievement of performance metrics

A high performing International Market Leader specialising in Customer Management partnerships within the contact sector  is seeking articulate, customer-centric and target driven contact centre professional for one of their exciting campaigns. American multinational telecommunications conglomerate

The role: The purpose of the Billing Customer Service Representative is to satisfy all the company’s customer requests by increasing, developing (up selling) or retaining the customer base through relationship building, first call resolution and exceptional service delivery.

The successful candidate should able and willing to work in a rotational night shifted environment- 24/7/365 Predominantly night work as per the United States times and client requirements.



  • Oral and Written Communication in English 
  • Customer Service Orientation 
  • Attention to Detail
  • Problem Solving 
  • Resilience 
  • Sales Propensity
  • Computer Literacy
  • Data Capturing & Accuracy
  • Numeric literacy
  • Multi-Tasking


  • Technical Expertise : Statement & Billing
  • Debtors & Creditors
  • General Accounts



  • Adaptability 
  • Resilience 
  • Influence 

Transport provided for the following township areas:

  • North: Randburg, Northriding, Cosmo City, Diepsloot, Riverside, Windsor
  • Soweto
  • East: Spruitview, Eden Park, Thokoza, Vosloorus, Benoni, Boksburg
  • West Rand: Tshepisong, Kagiso, Roodepoort
  • Tembisa: Alex, Kempton Park, Midrand, Tembisa
  • Central : Kensington, Newtown, Marshall Town, CBD, Rosettenville
  • Vaal: Lenasia, Lehae, Ennerdale, Orange Farm


Applications for (Ellahi Consulting: Call Centre Agent Customer Care 2022: Entry level Jobs) must be submitted before the closing date on NOT Specified

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


How To Apply: (Ellahi Consulting: Call Centre Agent Customer Care 2022) 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Ellahi Consulting: Call Centre Agent Customer Care 2022 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.



  • Essential: Matric/NQF Level 4
  • Preferential: Mathematics, or Mathematical Literacy, or Accounting, or Business Studies, or Tertiary courses / studies relating to business, accounting or economics


  • Essential: 12 months Customer Services (with NQF Level 4).
  • Preferential: 6 months Contact Centre - Previous experience in a billing environment - Previous experience in an upsell/cross-sell environment.
  • Must be able to work shifts at the offices in Bryanston : 
  • Working hours 12hrs – 2pm t0 2 am – 4am to 4pm (4days in and 3 days off) – may not be consecutive days.

You are welcome to submit possible applications. Remember, you really must first apply the requirements (Ellahi Consulting: Call Centre Agent Customer Care 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

Iklan Atas Artikel

Iklan Tengah Artikel 1

Iklan Tengah Artikel 2

Iklan Bawah Artikel