FNB Jobs Vacancy as Call Centre Agent 2022: Available Opportunities for Grade 12 Qualifications

 ABOUT

  • make a promise
  • be deeply invested
  • value our differences
  • build trust, not territory
  • have courage
  • always do the right thing
  • stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

PURPOSE

Telephonic communication with client base to provide accurate product information in line with standards protocols.

additional requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

RESPONSIBILITIES

  • Drive significant growth and profitability in the context of cost management.
  • Manage costs / expenses within approved budget to achieve cost efficiencies.
  • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.
  • Resolve all customer queries efficiently, and within agreed timelines.
  • Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
  • Ensure all communications with clients are professional, resulting in compliments.
  • Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.
  • Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
  • Comply with governance in terms of legislative and audit requirements.
  • Ensure efficiency of service productivity and performance in Call Centre.
  • Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system.
  • Report on required Call Centre activities and deliveries to improve business results.

CLOSING DATE

Applications for (FNB Jobs Vacancy as Call Centre Agent 2022: Available Opportunities for Grade 12 Qualifications) must be submitted before the closing date on 12 Sep 2022

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

How To Apply: ( Click Here to Apply -> ) 

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

FNB Jobs Vacancy as Call Centre Agent 2022 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

ELIGIBILITY CRITERIA

experience and qualifications

  • Minimum Qualification : Grade 12.
  • Experience : 2 year’s related experience.
  • Person must not be an unrehabilitated insolvent.

You are welcome to submit possible applications. Remember, you really must first apply the requirements (FNB Jobs Vacancy as Call Centre Agent 2022). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

Iklan Atas Artikel

Iklan Tengah Artikel 1

Iklan Tengah Artikel 2

Iklan Bawah Artikel