Tekkie Town Jobs Vacancy as Call Centre Assistant 2023: Available Opportunities for Grade 12 Qualifications Holders
ABOUT
Tekkie Town Jobs Vacancy as Call Centre Assistant 2023: Available Opportunities for Grade 12 Qualifications Holders
Reference Number: PSP230217-4
Job Title: Call Centre Assistant
Department: Operations
Brand: Tekkie Town
Reporting To Position: Manager
Job Type Classification: Permanent
Number of Positions: 01
Location - Town / City: George
Location - Province: Western Cape
Location - Country: South Africa
Job Description: An exciting opportunity has become available on a Call Centre Assistant within our Customer Services Team. Our ideal candidate will be based in our Tekkie Town Support Centre in George.The Call Centre Assistant will form part of the team to ensure that the Tekkie Town Customer Services Team’s standards and all Operations Campaign initiatives are successfully executed across all stores within Tekkie Town. Our ideal candidate will be self-motivated, passionate about servicing our Customers and will have the high energy level required for this fast-paced, exciting and dynamic retail environment.
Key Responsibilities
- Resolve customer & store complaints via phone, email, mail, or social media
- Use telephones to reach out to customers & stores to verify or attain necessary information
- Basic administrative duties day to day
- Assist with placement of orders, refunds, or exchanges
- Work with Customer Services Supervisor to ensure proper customer service and store support are being delivered
- To prepare information and data for reporting purposes as and when required
- To file all relevant documentation accurately for easy retrieve electronically and manually
Inherent job requirements:
- Good administrative and organization skills
- Self – driven, confident and decisive.
- Communication skills and problem solving
- Exemplary record in terms of timekeeping and reporting for work
- Task orientation
Note:
Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.
REGISTRATION INSTRUCTIONS
Apply Online Tekkie Town Jobs Vacancy as Call Centre Assistant 2023
It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.
Tekkie Town Jobs Vacancy as Call Centre Assistant 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.
It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.
Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.
ELIGIBILITY CRITERIA
Requirements
Qualifications
- A Grade 12 certificate or equivalent is an essential requirement
Knowledge, Skills and Experience
- Basic Computer Skills & Proficiency preferably previous exposure to Word, Excel & Outlook
- Communication skills (English) written and verbal
- Xhosa and/or any other African language verbal ability (advantageous)
- Excellent voice tone telephonically
- Attention to detail and accuracy
- Calm & Friendly ambience
- Stress tolerance
- Has a high energy level and is performance-driven and deadline-orientated
- Ability to remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances
- Customer service orientation
- Ability to learn and adapt to changes quickly and efficiently
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You are welcome to submit possible applications. Remember, you really must first apply the requirements (Tekkie Town Jobs Vacancy as Call Centre Assistant 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.