Twizza Jobs Vacancy as Customer Service Agent 2023: Available Opportunities for Grade 12 Qualifications Holders


Twizza Jobs Vacancy as Customer Service Agent 2023: Available Opportunities for Grade 12 Qualifications Holders

Position summary

Industry: Food & Beverages

Job category: FMCG, Retail, Wholesale and Supply Chain

Remuneration: Market related

EE position: No

Location: Western Cape

Contract: Permanent


We would like to invite suitably qualified candidates to apply for the Customer Service Agent position in Cape Town. Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of the order information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure an excellent standard of service and high level of customer satisfaction is maintained. Co-ordinate the handling of difficult and/or unusual situations.

Job description

  • Processing Orders
  • Communicate changes to orders and deliveries to both customer and sales reps
  • Reporting
  • Provide Customer service and develop customer relationships
  • Health, Safety and quality
  • Stock Allocation


Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.


Apply Online Twizza Jobs Vacancy as Customer Service Agent 2023

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Twizza Jobs Vacancy as Customer Service Agent 2023 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.




  • Computer literate: Word, Excel and PowerPoint
  • 2-5 Years' experience in Customer service/Call center role
  • Experience in Logistics/FMCG would be advantageous
  • Grade 12

COMPETENCIES: (Maximum of 5)

  • Knowledge of customer service practices and principles
  • Ability to handle pressure and mange multiple issues simultaneously
  • Resilience - to handle stressful situations, irate and demanding customers professionally
  • Good communication skills
  • Ability to meet deadlines
  • Organizing and planning - inbound/outbound administrative tasks to achieve targets
  • Time management skills and ability to prioritize work
  • Ability to work in a team

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You are welcome to submit possible applications. Remember, you really must first apply the requirements (Twizza Jobs Vacancy as Customer Service Agent 2023). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

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