Pedros Jobs Vacancy as Call Centre Agents 2024: Available Opportunities for Matric Qualifications Holders

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Pedros Jobs Vacancy as Call Centre Agents 2024: Available Opportunities for Matric Qualifications Holders

We're SA's fastest-growing Chicken Franchise!

More than 100 stores in less than 4 and a half years... and we're just getting started!

We’re on a mission to DISRUPT the fast-food industry and we’re growing the right flock to build our amazing brand.

At Pedros, we value our People. It’s the People who cook our chicken, the People who serve our chicken, and it’s the People who enjoy our chicken!

So, we strive to create a culture that is vibrant and positive, and to encourage and invest in our ‘Don Pedros’ – the passionate, hard-working, talented 'chickens' who care deeply about the brand.

We’re all about enjoying the journey and having fun while sticking to what we’re really, really good at – serving great Flame-Grilled Chicken at great prices!

We're the fastest-growing, most exciting Chicken Brand in South Africa.

Join us as we spread our wings across the country and beyond!

Job Details

Division: Head Office

Business Unit: Commercial

Company primary industry: Restaurants

Job functional area: Customer Service

Minimum experience: Entry Level

Job Description

A call centre agent at Pedros is responsible for managing incoming calls from customers, answering inquiries, providing information about the restaurant , menu, services and policies. The primary goal is to correctly take down and submit orders to the stores

Duties and Responsibilities:

  • Have a thorough understanding of the restaurant’s menu in term of what we are offering. Help customers by providing detailed descriptions of menu ,items and making recommendations
  • Up selling and Cross selling. Identify opportunities to upsell or promote additional menu items, beverages, or services to the customer. Provide relevant information and recommendations to enhance the customers dining experience and increase sales revenue
  • Assist customers with modifying existing orders and making special requests and communicate changes with the stores
  • Take orders over the phone for delivery and collection. Accurately record the customers choices, special instructions, and coordinate it with the store

Note:

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

Apply Online Pedros Jobs Vacancy as Call Centre Agents 2024

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Pedros Jobs Vacancy as Call Centre Agents 2024 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

ELIGIBILITY CRITERIA

Requirements

  • Must be computer literate and have good phone etiquette
  • Must have a Matric
  • Experience in inbound calls
  • Experience in a call centre environment or similar role 
  • Must have good written and verbal skills

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You are welcome to submit possible applications. Remember, you really must first apply the requirements (Pedros Jobs Vacancy as Call Centre Agents 2024). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

Applications for (Pedros Jobs Vacancy as Call Centre Agents 2024) must be submitted before the closing date on 22 March 2024

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