Santam Jobs Vacancy as Client Service Consultant 2024: Available Opportunities for Matric Qualifications Holders

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Santam Jobs Vacancy as Client Service Consultant 2024: Available Opportunities for Matric Qualifications Holders

Santam Jobs Vacancies as Client Service Consultant 2024

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. 

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. 

What will you do?

Santam PLCC has position available for a Client Service Consultant who will be based in Parktown.

To offer world class products and services to clients, whilst achieving targets in an inbound and outbound call centre environment.

Company: Sanlam Group

Location: Johannesburg, Gauteng, South Africa

Who are we?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. 

Key Responsibilities

  • Providing effective, efficient and professional service to all our clients and offices, both telephonically and through written correspondence. 
  • Ensuring client service level agreements are met and exceeded. 
  • Consistent achievement of agreed productivity.
  • Execute broker requests within the agreed timeframes, quality standards and legislation.
  • Excellent time management skills.
  • Engage with broker in a client centricity manner.
  • Accurately capture client information on the relevant system.
  • Handle all the administrative tasks according to agreed standards and turnaround times. 
  • Ensuring accurate completion broker requests and follows up to ensure queries are resolved timeously, as per service level agreement.

Note:

Please really application attention to the completeness of the application that will be sent to the selection committee is complete according to the requirements that have been set, in order to allow candidates to get the opportunity with what was expected.

REGISTRATION INSTRUCTIONS

Apply Online Santam Jobs Vacancy as Client Service Consultant 2024

It is recommended for those of you who want to register to really application attention to the requirements that have been determined, in order to get a better chance.

Santam Jobs Vacancy as Client Service Consultant 2024 reserves the right to offer or refuse employment to anyone at any time in its sole and absolute discretion. The decision of the committee is final and all parties involved in the recruitment process.

It is possible to guarantee that your application is protected as possible to register. However, this does not guarantee immediate success and is only designed to provide you with a stable position during the recruitment process.

Remember, incomplete applications will not be accepted by the selection committee. Candidates who submit their applications after the stated deadline will not be considered. All submissions submitted after the deadline, regardless of their substance, will be discarded without further consideration.

ELIGIBILITY CRITERIA

Requirements

  • Matric certificate or equivalent qualification
  • Experience in short term insurance 
  • Consistent target achievement
  • Clear criminal and credit record
  • Computer literate
  • FAIS compliant (30 credits NQF level 4) 
  • Compliance with FAIS Fit & Proper criteria i.e. minimum experience and competency requirements, which can be obtained while working under supervision. 
  • Willing to work shifts 
  • Clean track record in terms of adherence to Quality standard and Compliance

Competencies

  • Analytical thinking
  • Customer service orientation
  • Information seeking
  • Drive for results
  • Initiative
  • Emotional self-control

Skills

  • Client service oriented
  • Computer literate (MS Office package)
  • Negotiation skills
  • Deadline and results-driven

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You are welcome to submit possible applications. Remember, you really must first apply the requirements (Santam Jobs Vacancy as Client Service Consultant 2024). This variable will determine whether you are a viable candidate or not. Please see the qualification conditions provided above if you wish to double-check your credentials. it will be great if you complete everything in the following list if you want to stand a chance of passing your selection.

Applications for (Santam Jobs Vacancy as Client Service Consultant 2024) must be submitted before the closing date on Not Specified

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